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20 Dec 2014 10:24:29
Went to see a very good customer yesterday to hand in a few gifts as a thank you for there business over the last year ( Rangers take note, the customer who spends his cash in my business) it's important to say thanks for the business. Without them my business is no more.
Anyway I got talking to my customer who advised me he was trying to contact a lady at Ibrox who he has been dealing with for 15 years in the corporate sales. My client takes a corporate box at Ibrox for all home games at must spend £30k + at Ibrox every year.
He was frustrated at not being able to contact the lady so he sent an email to ask what's going on in relation to getting additional tickets. About a week later he got a bit of an abrupt phone call from Mr Liambias ask what his problem was.
During the conversation it transpires the lady who had looked after his for the last 15 years had been paid off.
Mr Liambias told him he should deal with some guy called Neil from now on.
He also to him the costs savings are starting from the bottom up.
It strikes me as odd a customer who is looking for additional tickets for a match where the stadium is half empty has to send an email to complain about the service. Mr Liambias will need to have a better vision and understanding of how important the paying customer is to any business. No customers no business. Mr Ashley will only win the trust of the fans when he actually invests cash by the tens of millions into Rangers. Until then it will be a stand off full of mistrust.
I have been in Ibrox for 2 years and I miss going to watch the Rangers but
The Rangers at present are not the team or the club I love and followed all over Europe. If we don't have trust we have nothing to build from.
I wish Ally all the best as he is a good man but it's not worked out as well as we had all wanted Ally included.
Just suppose it was going fantasticly well for Ally with new star kids coming through Murray park and Ally was being discussed as the next Walter Smith and out of the blue Ally handed in his notice
and left this 12 month contract after a week, the fans would call him a deserters the guy can't win.
Merry Christmas to you all
23 Rangers
1.) So the rangers at present aren't the same club??But if we where winning & playing good football we would be rangers the club??. Far to much of this is the club rangers when history continuation etc is involved, & debts lawsuit's, fraud squad police etc are not rangers. oldco newco tomato tamato, bottom line is it's all totally royally messed up. If Sherlock, Agatha Christy, Wee Columbo, Ironside, Taggart all got together even that lot would be none the wiser!!! Monday's AGM will probably leave us with more questions than answers, but of late that's the rangers way. Rant over, as if start about the 3amigos ad be here till new year!!!
2.) I think the prob is ally is trying to much to be Walter smith, he basically plays the same tactics as ws played In His
Final Couple of years without the bigger budget
3.) How was he trying to contact the lady by letter or phone? Surely someone could have informed him about his lady friend not working there anymore, Derek llambias has'nt half rolled his sleeves up, he's personally returning calls about tickets.
P. s what did he actually complain about, not being able to speak to a women who doesn't work there anymore?
4.) @23 rangers
Good post and highlights how unfair this cost cutting excercise really is, I actually know who the person you refer to and the cost saving is minimal, if as you mention the cost savings are from the bottom up then rangers will struggle to provide any service never mind a good service
They should be starting from the boardroom down, I can give them some suggestions if they need them!
5.) N2. Your are right with your post, the difference between walter smith an d ally is, smith had good players, players that done as they were told, they had respect for walter smith. the current team may shout about respect for ally, but they have not got the skill nor the legs to play the smith way.
6.) He was complaining about not receiving a response to a phone call he made looking to discuss tickets with his contact of 15 years. He thought it odd he had not received a reply to the 3 phone calls made to Ibrox to request a call back to discuss additional tickets.
The tone of your reply is poor my friend.
The team we love and know have disappeared what we have is a shadow of what Glasgow Rangers should be.
I was brought up in Guys like Cooper, Jim Bett and John Mcleland & Ally McCoist
Boys who loved Rangers not the current board of directors who have little or no interest in Rangers apart from filling Thair pockets full of cash
Regards
23rangers
7.) Sorry mate, but it didn't sound right to me, Derek llambias personally taking care of complaints if true, can only be a good thing, we have been a shadow of what we should be for a few years now, the circumstance we found our self in seen to that, a think mike Ashley will be a good thing for us tbh, things may get worse before it gets better with regards to key players sold, but if it gets us on a solid financial footing then so be it, many fans may get what they have been crying for on here for years, yeah that's right kyle mcausland start getting a game lol
8.) At No4 Therealranger
How poor is the set up at Ibrox when a loyal member of staff with 15 + services gets paid off and we are struggling to offer the most basic of business function to sell our product to a customer who is looking for tickets. This is not good business practice this is madness at best.
You stated you know this lady personally well I would like to wish her good luck in finding another job.
I work for a company owned by a venture capitalist and every penny is accounted for and we run a tight ship and we forecast and stick to a 5 year business plan. It's about time Rangers put a decent business plan on the table
So we could see where we are going and what the long term plan is.
In the short term where is the next lot of working capital going to appear from
We don't need any more loans we need investors
Loans against assets are stripping the club of any kind of stable fuiture
23Rangers
9.) 21 Dec 2014 14:49:55
I think cutting costs is exactly what rangers need, across the board, are we never happy
10.) Not nice to see anyone losing there job wether it be the manager or a lady with the company for 15+ But there can't be no room for sentiment here, we are losing money rapidly, so if a total clearout is needed then soo be it, no person is bigger than the club, really hope regardless of witch league we are in next season that a total clear out of all playing staff who shouldn't be here
23Rangers has no Rumour Replies
I agree with ballochblue
Ally McCoist has not been the best manager we have had & the football has been very poor. Having said that I still think we need to conduct our business as supporters with a bit of decorum. The post above thank you Santa is poor as it shows no respect to a guy who has devoted the last 20 years trying his best for our club.
I have worked for the same company for 17 years and last year was a disaster, unfortunately it happens.
Best wishes Ally your loyalty and strength through horrific times shows your love for Rangers. Granted you have been well paid, but show me one fan
Who has not been delirious at some of the goals you scored time after time against Celtic
Best Wishes Ally
Regards
23Rangers
At No4 Therealranger
How poor is the set up at Ibrox when a loyal member of staff with 15 + services gets paid off and we are struggling to offer the most basic of business function to sell our product to a customer who is looking for tickets. This is not good business practice this is madness at best.
You stated you know this lady personally well I would like to wish her good luck in finding another job.
I work for a company owned by a venture capitalist and every penny is accounted for and we run a tight ship and we forecast and stick to a 5 year business plan. It's about time Rangers put a decent business plan on the table
So we could see where we are going and what the long term plan is.
In the short term where is the next lot of working capital going to appear from
We don't need any more loans we need investors
Loans against assets are stripping the club of any kind of stable fuiture
23Rangers
He was complaining about not receiving a response to a phone call he made looking to discuss tickets with his contact of 15 years. He thought it odd he had not received a reply to the 3 phone calls made to Ibrox to request a call back to discuss additional tickets.
The tone of your reply is poor my friend.
The team we love and know have disappeared what we have is a shadow of what Glasgow Rangers should be.
I was brought up in Guys like Cooper, Jim Bett and John Mcleland & Ally McCoist
Boys who loved Rangers not the current board of directors who have little or no interest in Rangers apart from filling Thair pockets full of cash
Regards
23rangers